• +1(980) 677 - 5014
  • info@ityogistech.com

Information Technology

The Integration of Technology in Customer Relationship Management (CRM)

Technology is an essential element of every business in the world in all aspects. Healthy communication between the company and the client is very important and in today's world, it has become much easier than before. From a company's perspective of healthier relationship is where the client can trust their products and services which best suits their needs and requirement to gain a good reputation and earn more revenue in the business world. From the customer's perspective, a healthy relationship is where he can clearly describe their needs and requirements and the company serves them according to them. There is an advanced technology in CRM and it can be of great importance by including communication, resulting in productivity and success from the perspective of the client and for the company as well.

  • Singular database
  • Mobile App
  • Automated Reminders

Advancement in technology has positively affected all the businesses getting established. Now it has become easy for the customers to access directly through CRM.

01

360-degree Customer View

This is an exhaustive view of a customer, including their contact details, past communication, campaign history, and other pertinent information.

02

Automation

Sales and marketing activities such as email campaigns, contact management, activity tracking, etc. that can be constantly monitored by the system.

03

Dashboard

It’s the landing page when a user logs into the CRM software. The dashboard displays crucial analytics information and sales data and navigation options.