CRM - Customer Relationship Management

SALOON & SPA

Cloud-based salon management solution that helps salon owners manage day-to-day business operations

Why the Beauty, spa and wellness industry needs a CRM. The beauty industry is one of the most competitive, with an overwhelming amount of cosmetic products on offer. Companies in this category strive for relationships with customers. They rely on technology to find customers, engage with them, and even match them with specific products. CRM software systems for this industry can be used by businesses ranging from a single operator salon business to a full service spa with many employees, to achieve the goal of satisfying and retaining clients.

Spa & salon management made easy

CRM understands the challenges business owners face.CRM provides the tools needed in one cloud-based platform, making it easy to access a business from a computer, tablet, or smartphone. It is also easy for customers/clients to book appointments and classes—even after business hours—from a website, social account, or mobile app. Booker has a in cloud-based business management system which enables service business to sell their services online, through their website and a network of partner sites and apps, creating a seamless online booking experience for consumers.